{"id":10382,"date":"2026-07-25T15:01:43","date_gmt":"2026-07-25T13:01:43","guid":{"rendered":"https:\/\/www.englishexpert.de\/wp\/?page_id=10382"},"modified":"2026-07-25T15:01:45","modified_gmt":"2026-07-25T13:01:45","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/www.englishexpert.de\/wp\/quality-assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"\n<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>Quality Assurance Process<\/title>\n<style>\n  :root { --bg:#f5f7fb; --panel:#fff; --border:#dde3ee; --text:#1f2937; --muted:#6b7280; --accent:#2f6fed; --blue:#2f6fed; --accent-soft:#eaf1ff; --shadow:0 16px 40px rgba(15,23,42,.08); --radius:18px; }\n  * { box-sizing:border-box; }\n  body { margin:0; font-family:Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif; background:var(--bg); color:var(--text); }\n  .wrap { max-width:1220px; margin:0 auto; padding:20px 20px 50px; }\n  h1 { margin:0 0 18px; font-size:clamp(2rem, 4vw, 3rem); letter-spacing:-.03em; color:#111827; }\n  .grid { display:grid; grid-template-columns:1fr 1fr; gap:14px 24px; align-items:start; }\n  .card { background:var(--panel); border:1px solid var(--border); border-radius:var(--radius); box-shadow:var(--shadow); padding:18px 20px; }\n  .section-title { margin:0 0 8px; font-size:1.05rem; line-height:1.2; font-weight:700; color:#334155; display:flex; align-items:center; gap:8px; }\n  .section-title .icon { color:var(--accent); font-size:16px; min-width:18px; width:18px; text-align:center; flex:0 0 18px; display:inline-flex; align-items:center; justify-content:center; }\n  .intro { font-size:.95rem; line-height:1.45; color:var(--text); margin:0; }\n  .small { font-size:.88rem; color:var(--muted); }\n  .blue { color:var(--blue); font-weight:700; }\n  ul, ol { margin:0; padding-left:18px; }\n  li { margin:4px 0; font-size:.95rem; line-height:1.45; color:var(--text); }\n  .example { font-size:.95rem; line-height:1.45; color:var(--text); margin-top:4px; }\n  .full { grid-column:1 \/ -1; }\n  .note { background:#f9fbff; border:1px solid #dde3ee; border-radius:14px; padding:14px 16px; box-shadow:none; }\n  a.back { display:inline-flex; align-items:center; gap:8px; text-decoration:none; color:#334155; font-weight:700; background:#fff; border:1px solid #dde3ee; border-radius:999px; padding:10px 14px; box-shadow:0 8px 20px rgba(15,23,42,.06); margin-bottom:14px; }\n  @media (max-width:900px) { .grid { grid-template-columns:1fr; } }\n<\/style>\n\n<main class=\"wrap\">\n  <div style=\"margin-bottom:14px;\">\n    <a href=\"elt-publishing-guidelines\" style=\"display:inline-flex;align-items:center;gap:8px;text-decoration:none;color:#334155;font-weight:700;background:#fff;border:1px solid #dde3ee;border-radius:999px;padding:10px 14px;box-shadow:0 8px 20px rgba(15,23,42,0.06);\">\u2190 Back to guidelines<\/a>\n  <\/div>\n\n  <h1>Quality Assurance Process<\/h1>\n\n  <section class=\"grid\" aria-label=\"Quality assurance process\">\n    <article class=\"card full\">\n      <h2 class=\"section-title\"><span class=\"icon\">\u25ce<\/span><span>Purpose<\/span><\/h2>\n      <p class=\"intro\">Quality assurance keeps ELT materials accurate, consistent, teachable, and ready for publication or release. It applies to both e-learning and print publishing, and it should support the full production process from first draft to final sign-off.<\/p>\n    <\/article>\n\n    <article class=\"card full\">\n      <h2 class=\"section-title\"><span class=\"icon\">1<\/span><span>Workflow at a glance<\/span><\/h2>\n      <div class=\"note\">\n        <ol>\n          <li><strong class=\"blue\">Writer:<\/strong> Creates the first draft.<\/li>\n          <li><strong class=\"blue\">Editor:<\/strong> Provides feedback to the writer.<\/li>\n          <li><strong class=\"blue\">Writer:<\/strong> Create the second draft.<\/li>\n          <li><strong class=\"blue\">Editor:<\/strong> Does proofreading and final content review.<\/li>\n          <li><strong class=\"blue\">Designer:<\/strong> Creates the first design proof.<\/li>\n          <li><strong class=\"blue\">Editor:<\/strong> Checks design proof and carries out a quality assurance check.<\/li>\n          <li><strong class=\"blue\">Sign-off:<\/strong> Stakeholders give final approval and release materials for publication.<\/li>\n        <\/o\n      <\/div>\n    <\/article>\n\n    <article class=\"card full\">\n  <h2 class=\"section-title\"><span class=\"icon\">\u25ce<\/span><span>Writer\u2019s final check<\/span><\/h2>\n  <p class=\"intro\">Before submitting a lesson to the editor for quality assurance, the writer should complete a final self-check. This helps catch issues early and reduces the amount of correction needed later in the process.<\/p>\n  <p class=\"intro\" style=\"margin-top:8px;\">Use this checklist after drafting and before handing the material over.<\/p>\n\n  <div class=\"note\" style=\"margin-top:12px;\">\n    <h3 class=\"section-title\"><span class=\"icon\">1<\/span><span>Pedagogy check<\/span><\/h3>\n    <ul>\n      <li>Read your instructions and make sure they are clear and level-appropriate.<\/li>\n      <li>Check that pictures match the content and have a clear pedagogical function.<\/li>\n      <li>Check that there is not too much content for any one slide. If there is, split it into Slide 1, Slide 2, and so on if necessary.<\/li>\n      <li>If you have not already done so, check the length of the text and whether it is appropriate for the level. Make changes where necessary.<\/li>\n      <li>Answer all the questions yourself to make sure students can complete them and that they are level-appropriate.<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"note\" style=\"margin-top:12px;\">\n    <h3 class=\"section-title\"><span class=\"icon\">2<\/span><span>Content check<\/span><\/h3>\n    <ul>\n    <li>Read through the content and check for spelling mistakes, typos, and punctuation mistakes.<\/li>\n      <li>Make sure that your presentation has the agreed number of slides.<\/li>\n      <li>Make sure that your presentation has sufficient slides for \u201cIndependent Application\u201d.<\/li>\n      <li>Make sure that your presentation includes slides for \u201cActivation\u201d.<\/li>\n      <li>Make sure that there is an instruction on every slide.<\/li>\n      <li>Make sure that the instruction is at the top of the slide.<\/li>\n      <li>If you have added contextual instructions to the normal instructions, make sure they are separated by a line break. The order should always be: first the normal instructions, then the contextual instructions.<\/li>\n      <li>Check that your materials are accessible and do not cause cognitive overload.<\/li>\n      <li>Check that pictures are pedagogically relevant.<\/li>\n      <li>Check that the target language items are in alphabetical order in the trainer notes.<\/li>\n      <li>Check that the slide numbers listed on the trainer notes match the slides in the presentation.<\/li>\n      <li>Check that the answers in the trainer notes are the same as those in the slide notes<\/li>\n      <li>If you have invented people or company names, make sure they do not already exist by doing a Google search.<\/li>\n    <\/ul>\n  <\/div>\n<\/article>\n    <article class=\"card full\">\n      <h2 class=\"section-title\"><span class=\"icon\">3<\/span><span>Publishing workflow<\/span><\/h2>\n      <div class=\"note\">\n        <ol>\n          <li><strong class=\"blue\">Develop and write:<\/strong> the writer creates the learner-facing slides and trainer notes using a predefined MS Word template.<\/li>\n          <li><strong class=\"blue\">Edit and QA:<\/strong> the editor reviews the first draft and gives the writer feedback.<\/li>\n          <li><strong class=\"blue\">Revise:<\/strong> the writer produces a second draft.<\/li>\n          <li><strong class=\"blue\">Final editorial review:<\/strong> the editor reviews the second draft, finalizes the content, and submits it to design.<\/li>\n          <li><strong class=\"blue\">Design:<\/strong> the designer creates the first design proof in Adobe InDesign, generates audio files, and exports the learner-facing slides as PDFs.<\/li>\n          <li><strong class=\"blue\">Trainer notes:<\/strong> the editor creates the trainer notes using a template and exports them as PDFs.<\/li>\n          <li><strong class=\"blue\">Design QA:<\/strong> the editor does a final QA check on all PDFs and audio files.<\/li>\n          <li><strong class=\"blue\">Final proof:<\/strong> the designer makes any necessary changes and creates the final proof.<\/li>\n          <li><strong class=\"blue\">Implementation and classroom upload:<\/strong> the designer uploads the final slides, audio files, and trainer notes to the digital content library in TMS.<\/li>\n        <\/ol>\n      <\/div>\n    <\/article>\n\n    <article class=\"card full\">\n      <h2 class=\"section-title\"><span class=\"icon\">4<\/span><span>QA focus areas<\/span><\/h2>\n      <div class=\"grid\" style=\"margin-top:12px;\">\n        <article class=\"card note\">\n          <h3 class=\"section-title\"><span class=\"icon\">1<\/span><span>Pedagogical QA<\/span><\/h3>\n          <p class=\"intro\">Check that the material matches the stated aims, level, and lesson outcomes.<\/p>\n          <p class=\"intro\" style=\"margin-top:8px;\">Make sure tasks are achievable, instructions are clear, and examples support learning effectively.<\/p>\n        <\/article>\n\n        <article class=\"card note\">\n          <h3 class=\"section-title\"><span class=\"icon\">2<\/span><span>Content QA<\/span><\/h3>\n          <p class=\"intro\">Check language accuracy, terminology, consistency, and factual correctness.<\/p>\n          <p class=\"intro\" style=\"margin-top:8px;\">Confirm that spelling, punctuation, capitalization, and formatting follow the house style.<\/p>\n        <\/article>\n\n        <article class=\"card note\">\n          <h3 class=\"section-title\"><span class=\"icon\">3<\/span><span>Design QA<\/span><\/h3>\n          <p class=\"intro\">Check the visual version of the material after layout work has been completed.<\/p>\n          <p class=\"intro\" style=\"margin-top:8px;\">Review PDFs, audio links, page flow, spacing, alignment, and the overall learner experience.<\/p>\n        <\/article>\n\n        <article class=\"card note\">\n          <h3 class=\"section-title\"><span class=\"icon\">4<\/span><span>Technical QA<\/span><\/h3>\n          <p class=\"intro\">For digital materials, check interactivity, file naming, link accuracy, playback, and upload readiness.<\/p>\n          <p class=\"intro\" style=\"margin-top:8px;\">Make sure the final assets work correctly in the intended platform or library.<\/p>\n        <\/article>\n      <\/div>\n    <\/article>\n\n    <article class=\"card full\">\n      <h2 class=\"section-title\"><span class=\"icon\">5<\/span><span>Final checks<\/span><\/h2>\n      <p class=\"intro\">The final QA stage should confirm that the product is complete, accurate, and ready for release.<\/p>\n      <ul style=\"margin-top:6px;\">\n        <li>All editorial comments have been resolved.<\/li>\n        <li>All PDFs, slides, and audio files are correct.<\/li>\n        <li>The design proof matches the final approved content.<\/li>\n        <li>Trainer notes and learner-facing materials are aligned.<\/li>\n        <li>The file is ready for sign-off and upload.<\/li>\n      <\/ul>\n    <\/article>\n\n    <article class=\"card full\">\n      <h2 class=\"section-title\"><span class=\"icon\">\u2713<\/span><span>Key takeaway<\/span><\/h2>\n      <p class=\"intro\"><strong class=\"blue\">Quality assurance<\/strong> is not just a final check. It is a controlled process that supports editorial accuracy, design quality, and reliable delivery across both publishing and e-learning workflows.<\/p>\n    <\/article>\n  <\/section>\n<\/main>\n","protected":false},"excerpt":{"rendered":"<p>Quality Assurance Process \u2190 Back to guidelines Quality Assurance Process \u25cePurpose Quality assurance keeps ELT materials accurate, consistent, teachable, and ready for publication or release. It applies to both e-learning and print publishing, and it should support the full production process from first draft to final sign-off. 1Workflow at a glance Writer: Creates the first [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10382","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Assurance - Ruairi Braddell<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.englishexpert.de\/wp\/quality-assurance\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Assurance - Ruairi Braddell\" \/>\n<meta property=\"og:description\" content=\"Quality Assurance Process \u2190 Back to guidelines Quality Assurance Process \u25cePurpose Quality assurance keeps ELT materials accurate, consistent, teachable, and ready for publication or release. 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