{"id":10382,"date":"2026-07-25T15:01:43","date_gmt":"2026-07-25T13:01:43","guid":{"rendered":"https:\/\/www.englishexpert.de\/wp\/?page_id=10382"},"modified":"2026-07-28T00:07:12","modified_gmt":"2026-07-27T22:07:12","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/www.englishexpert.de\/wp\/quality-assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"\n<style data-wp-block-html=\"css\">\n<style>\n  .elt-qa-page * { box-sizing: border-box; }\n\n  .elt-qa-page {\n    max-width: 1220px;\n    margin: 0 auto;\n    padding: 20px 20px 50px;\n    font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, \"Segoe UI\", sans-serif;\n    background: #f5f7fb;\n    color: #1f2937;\n    text-align: left;\n  }\n\n  .elt-qa-page-title {\n    margin: 0 0 18px;\n    font-size: clamp(2rem, 4vw, 3rem);\n    letter-spacing: -0.03em;\n    color: #111827;\n  }\n\n  .elt-qa-page .intro {\n    max-width: 920px;\n    margin: 0 0 22px;\n    font-size: 0.98rem;\n    line-height: 1.55;\n    color: #6b7280;\n  }\n\n  .elt-qa-page .grid {\n    display: grid;\n    grid-template-columns: 1fr 1fr;\n    gap: 14px 24px;\n    align-items: start;\n  }\n\n  .elt-qa-page .card {\n    background: #ffffff;\n    border: 1px solid #dde3ee;\n    border-radius: 18px;\n    box-shadow: 0 16px 40px rgba(15, 23, 42, 0.08);\n    padding: 18px 20px;\n  }\n\n  .elt-qa-page .full { grid-column: 1 \/ -1; }\n\n  .elt-qa-page .section-title {\n    margin: 0 0 8px;\n    font-size: 1.05rem;\n    line-height: 1.2;\n    font-weight: 700;\n    color: #334155;\n    display: flex;\n    align-items: center;\n    gap: 8px;\n  }\n\n  .elt-qa-page .section-title .icon {\n    color: #2f6fed;\n    font-size: 16px;\n    width: 24px;\n    text-align: center;\n    flex: 0 0 24px;\n    white-space: nowrap;\n  }\n\n  .elt-qa-page p { margin: 0; }\n  .elt-qa-page ul,\n  .elt-qa-page ol { margin: 0; padding-left: 18px; }\n  .elt-qa-page li {\n    margin: 4px 0;\n    font-size: 0.95rem;\n    line-height: 1.45;\n    color: #1f2937;\n  }\n\n  .elt-qa-page .sample {\n    background: #eaf1ff;\n    border-left: 3px solid #2f6fed;\n    padding: 10px 12px;\n    border-radius: 8px;\n  }\n\n  .elt-qa-page .sample-title {\n    font-weight: 700;\n    margin-bottom: 4px;\n  }\n\n  .elt-qa-page .tight {\n    margin: 0;\n    font-size: 0.95rem;\n    line-height: 1.45;\n    color: #1f2937;\n  }\n\n  .elt-qa-page .tight + .tight {\n    margin-top: 4px;\n  }\n\n  .elt-qa-page .mt-8 { margin-top: 8px; }\n  .elt-qa-page .mt-10 { margin-top: 10px; }\n\n  .elt-qa-page .inner-grid {\n    display: grid;\n    grid-template-columns: 1fr 1fr;\n    gap: 14px 24px;\n  }\n\n  .elt-qa-page .back-link {\n    display: inline-flex;\n    align-items: center;\n    gap: 8px;\n    text-decoration: none;\n    color: #334155;\n    font-weight: 700;\n    background: #fff;\n    border: 1px solid #dde3ee;\n    border-radius: 999px;\n    padding: 10px 14px;\n    box-shadow: 0 8px 20px rgba(15, 23, 42, 0.06);\n    margin-bottom: 14px;\n  }\n\n  @media (max-width: 900px) {\n    .elt-qa-page .grid,\n    .elt-qa-page .inner-grid {\n      grid-template-columns: 1fr;\n    }\n  }\n<\/style>\n<\/style>\n\n<main class=\"elt-qa-page\">\n  <a href=\"\/elt-publishing-guidelines\/\" class=\"back-link\">\u2190 Back to guidelines<\/a>\n\n  <h1 class=\"elt-qa-page-title\">Quality Assurance Process<\/h1>\n  <p class=\"intro\">Quality assurance is the guardrail that keeps ELT materials accurate, consistent, and ready for learners. A well-run QA process catches pedagogical misalignment, factual errors, and design flaws before they reach the classroom. For writers, understanding the QA workflow means fewer rounds of revision and a smoother path from first draft to published material.<\/p>\n\n  <section class=\"grid\" aria-label=\"Quality assurance process\">\n    <!-- Purpose -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">\u25ce<\/span>\n        <span>Purpose<\/span>\n      <\/h2>\n      <p>Quality assurance keeps ELT materials accurate, consistent, teachable, and ready for publication or release. It applies to both e-learning and print publishing, and it should support the full production process from first draft to final sign-off.<\/p>\n    <\/article>\n\n    <!-- Workflow at a glance -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">1<\/span>\n        <span>Workflow at a glance<\/span>\n      <\/h2>\n      <div class=\"sample\">\n        <ol>\n          <li><strong>Writer:<\/strong> Creates the first draft.<\/li>\n          <li><strong>Editor:<\/strong> Provides feedback to the writer.<\/li>\n          <li><strong>Writer:<\/strong> Create the second draft.<\/li>\n          <li><strong>Editor:<\/strong> Does proofreading and final content review.<\/li>\n          <li><strong>Designer:<\/strong> Creates the first design proof.<\/li>\n          <li><strong>Editor:<\/strong> Checks design proof and carries out a quality assurance check.<\/li>\n          <li><strong>Sign-off:<\/strong> Stakeholders give final approval and release materials for publication.<\/li>\n        <\/ol>\n      <\/div>\n    <\/article>\n\n    <!-- Writer's final check -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">\u25ce<\/span>\n        <span>Writer\u2019s final check<\/span>\n      <\/h2>\n      <p>Before submitting a lesson to the editor for quality assurance, the writer should complete a final self-check. This helps catch issues early and reduces the amount of correction needed later in the process.<\/p>\n      <p class=\"mt-8\">Use this checklist after drafting and before handing the material over.<\/p>\n\n      <div class=\"sample mt-10\">\n        <p class=\"sample-title\">1. Pedagogy check<\/p>\n        <ul class=\"mt-8\">\n          <li>Read your instructions and make sure they are clear and level-appropriate.<\/li>\n          <li>Check that pictures match the content and have a clear pedagogical function.<\/li>\n          <li>Check that there is not too much content for any one slide. If there is, split it into Slide 1, Slide 2, and so on if necessary.<\/li>\n          <li>If you have not already done so, check the length of the text and whether it is appropriate for the level. Make changes where necessary.<\/li>\n          <li>Answer all the questions yourself to make sure students can complete them and that they are level-appropriate.<\/li>\n        <\/ul>\n      <\/div>\n\n      <div class=\"sample mt-8\">\n        <p class=\"sample-title\">2. Content check<\/p>\n        <ul class=\"mt-8\">\n          <li>Read through the content and check for spelling mistakes, typos, and punctuation mistakes.<\/li>\n          <li>Make sure that your presentation has the agreed number of slides.<\/li>\n          <li>Make sure that your presentation has sufficient slides for \u201cIndependent Application\u201d.<\/li>\n          <li>Make sure that your presentation includes slides for \u201cActivation\u201d.<\/li>\n          <li>Make sure that there is an instruction on every slide.<\/li>\n          <li>Make sure that the instruction is at the top of the slide.<\/li>\n          <li>If you have added contextual instructions to the normal instructions, make sure they are separated by a line break. The order should always be: first the normal instructions, then the contextual instructions.<\/li>\n          <li>Check that your materials are accessible and do not cause cognitive overload.<\/li>\n          <li>Check that pictures are pedagogically relevant.<\/li>\n          <li>Check that the target language items are in alphabetical order in the trainer notes.<\/li>\n          <li>Check that the slide numbers listed on the trainer notes match the slides in the presentation.<\/li>\n          <li>Check that the answers in the trainer notes are the same as those in the slide notes<\/li>\n          <li>If you have invented people or company names, make sure they do not already exist by doing a Google search.<\/li>\n        <\/ul>\n      <\/div>\n    <\/article>\n\n    <!-- Publishing workflow -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">3<\/span>\n        <span>Publishing workflow<\/span>\n      <\/h2>\n      <div class=\"sample\">\n        <ol>\n          <li><strong>Develop and write:<\/strong> the writer creates the learner-facing slides and trainer notes using a predefined MS Word template.<\/li>\n          <li><strong>Edit and QA:<\/strong> the editor reviews the first draft and gives the writer feedback.<\/li>\n          <li><strong>Revise:<\/strong> the writer produces a second draft.<\/li>\n          <li><strong>Final editorial review:<\/strong> the editor reviews the second draft, finalizes the content, and submits it to design.<\/li>\n          <li><strong>Design:<\/strong> the designer creates the first design proof in Adobe InDesign, generates audio files, and exports the learner-facing slides as PDFs.<\/li>\n          <li><strong>Trainer notes:<\/strong> the editor creates the trainer notes using a template and exports them as PDFs.<\/li>\n          <li><strong>Design QA:<\/strong> the editor does a final QA check on all PDFs and audio files.<\/li>\n          <li><strong>Final proof:<\/strong> the designer makes any necessary changes and creates the final proof.<\/li>\n          <li><strong>Implementation and classroom upload:<\/strong> the designer uploads the final slides, audio files, and trainer notes to the digital content library in TMS.<\/li>\n        <\/ol>\n      <\/div>\n    <\/article>\n\n    <!-- QA focus areas -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">4<\/span>\n        <span>QA focus areas<\/span>\n      <\/h2>\n      <div class=\"inner-grid mt-10\">\n        <div class=\"sample\">\n          <p class=\"sample-title\">1. Pedagogical QA<\/p>\n          <p>Check that the material matches the stated aims, level, and lesson outcomes.<\/p>\n          <p class=\"mt-8\">Make sure tasks are achievable, instructions are clear, and examples support learning effectively.<\/p>\n        <\/div>\n\n        <div class=\"sample\">\n          <p class=\"sample-title\">2. Content QA<\/p>\n          <p>Check language accuracy, terminology, consistency, and factual correctness.<\/p>\n          <p class=\"mt-8\">Confirm that spelling, punctuation, capitalization, and formatting follow the house style.<\/p>\n        <\/div>\n\n        <div class=\"sample\">\n          <p class=\"sample-title\">3. Design QA<\/p>\n          <p>Check the visual version of the material after layout work has been completed.<\/p>\n          <p class=\"mt-8\">Review PDFs, audio links, page flow, spacing, alignment, and the overall learner experience.<\/p>\n        <\/div>\n\n        <div class=\"sample\">\n          <p class=\"sample-title\">4. Technical QA<\/p>\n          <p>For digital materials, check interactivity, file naming, link accuracy, playback, and upload readiness.<\/p>\n          <p class=\"mt-8\">Make sure the final assets work correctly in the intended platform or library.<\/p>\n        <\/div>\n      <\/div>\n    <\/article>\n\n    <!-- Final checks -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">5<\/span>\n        <span>Final checks<\/span>\n      <\/h2>\n      <p>The final QA stage should confirm that the product is complete, accurate, and ready for release.<\/p>\n      <ul class=\"mt-8\">\n        <li>All editorial comments have been resolved.<\/li>\n        <li>All PDFs, slides, and audio files are correct.<\/li>\n        <li>The design proof matches the final approved content.<\/li>\n        <li>Trainer notes and learner-facing materials are aligned.<\/li>\n        <li>The file is ready for sign-off and upload.<\/li>\n      <\/ul>\n    <\/article>\n\n    <!-- Key takeaway -->\n    <article class=\"card full\">\n      <h2 class=\"section-title\">\n        <span class=\"icon\">\u2713<\/span>\n        <span>Key takeaway<\/span>\n      <\/h2>\n      <p><strong>Quality assurance<\/strong> is not just a final check. It is a controlled process that supports editorial accuracy, design quality, and reliable delivery across both publishing and e-learning workflows.<\/p>\n    <\/article>\n  <\/section>\n<\/main>\n","protected":false},"excerpt":{"rendered":"<p>\u2190 Back to guidelines Quality Assurance Process Quality assurance is the guardrail that keeps ELT materials accurate, consistent, and ready for learners. A well-run QA process catches pedagogical misalignment, factual errors, and design flaws before they reach the classroom. For writers, understanding the QA workflow means fewer rounds of revision and a smoother path from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10382","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Assurance - Ruairi Braddell<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.englishexpert.de\/wp\/quality-assurance\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Assurance - Ruairi Braddell\" \/>\n<meta property=\"og:description\" content=\"\u2190 Back to guidelines Quality Assurance Process Quality assurance is the guardrail that keeps ELT materials accurate, consistent, and ready for learners. 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